Sunrocket Customer Concerns - Finding New VoIP Service

I’ve been reading through a lot of posts in the Sunrocket forums at dslreports.com, and it seems that many Sunrocket customers still have service – but it’s slowly going out all over the country. A lot of Sunrocket subscribers are trying to decide which Voip company to switch to, and (understandably) many are hesitant to choose a new Voip provider due to getting burned so badly with Sunrocket.

If you are a Sunrocket subscriber who has not lost service yet – you are lucky! You have time to get service with a new broadband phone service provider – maybe before your phone goes down. If you have lost service and are looking for a new provider, see our website – The Best VoIP Providers For the Money. On this site we review and recommend only VoIP companies that are stable, financially strong and have a great reputation for quality service!

A Word About Porting Phone Numbers

A lot of people are also talking about how long it takes to port phone numbers. Sunrocket subscribers who need to switch to another carrier now want their number ported as quickly as possible, and many have turned away from Voip providers who have told them it would be several weeks before their number could be ported.

Please keep in mind that an internet phone service provider’s ability to port an existing number is largely out of their control. This is all controlled by the FCC and the cooperation of third party carriers. I’m sure every VoIP company wants to port (transfer) numbers as quickly as possible, because new subscriber service isn’t truly “activated” until the number is ported.

I just heard from an acquaintance at Voip.com (highly recommended as a VoIP provider, by the way), who tells me they just got confirmation from the FCC that they will be able to transfer 99% of all phone numbers. The folks at Voip.com are working round the clock this week to take on thousands of new broadband phone service subscribers and honor requests to transfer Sunrocket phone numbers to Voip.com service. I am told that it takes 1 to 4 weeks to port a number, due to the fact that the VoIP company has to wait until the third party releases the phone number.