Internet Phone Service for Cell Phones – Voip.com Mobile Line 2

More and more, people are opting out of using home telephone service – choosing to have only a cell phone for voice communication. Using a cell phone as one's "one and only" phone service is perfect for many folks – unless they have a business on the side or want to make international calls. In this case, a second phone is required (for a business), and international calling rates are extremely expensive using mobile phone services.

Finally – there is a solution! Internet phone service provider Voip.com has now perfected a new voip service designed specifically for mobile phone users. Called "Mobile Line 2", this service is essentially internet phone service for cell phones!

Requirements for Mobile Line 2

To use Mobile Line 2, subscribers must currently have a cell phone data plan, and must be using a Blackberry (O/S 4.0 or higher), a Windows smartphone (with Pocket PC 5.0 or higher), or a java-based phone. When you subscribe to the service, a small application is downloaded and installed on the cell phone. This application enables the phone for a second phone number (area code of your choice) which is provided via Voip.com. Along with the second phone number, you get a separate voicemail box.

Reasons to use Cell Phone Voip

So why would anyone want a second phone number on their cell phone? For starters, Voip.com's international long distance rates are among the cheapest in the industry. With rates starting as low as 1.2 cents per minute, many callers save up to 99% off of mobile international calling rates. If you make any international calls at all, you can save a ton of money by adding Mobile Line 2 to your cell phone.

Another great reason to add a second number to your cell phone is that it's a great way to keep two separate identities while using only one device. For business owners, a second number on the cell phone is much more professional. For people who want to separate their private life from work, a second phone number is the ideal choice.

The Mobile Line 2 number can be from any area code you wish, so adding this service could greatly benefit someone with friends and relatives in two separate locations. Callers won't have to make a long distance call to keep in touch.

How it Works

Once you've installed Mobile Line 2 you'll see an option on your phone that allows you to switch between phone numbers when making calls. When receiving calls, you'll also see which line the call is coming in on. It's just as easy to check voice mails from both phone numbers.

How Much Does it Cost?

There are two Mobile Line 2 plans currently offered by Voip.com. For occasional users, a 200 minute per month plan is available for $9.95/month. This includes any calls within the USA, Canada and Puerto Rico. For "power users", an unlimited plan is available for $24.95/month.

More Information

Internet phone service for mobile phones is an interesting option for many people. Here's where to find out more about Voip.com Mobile Line 2 or to subscribe.

If you do choose to subscribe, be sure to use the Voip.com promo code LUCKY. This helps me make a few dollars, and also gets you any special deals currently available to folks who are referred through affiliate partners. Incidentally, starting August 3 you can try Mobile Line 2 free for 30 days! If you think voip for cell phones might be for you, now is the time to give it a test!

Save More Money with VoIP.com

In these tough economic times, it’s important to save money any way you can. Unfortunately, many times “saving money” or “cutting costs” means learning to “do without”. Long distance calling is something that many have had to cut back on in order to save some money.

Many cable companies and phone companies now offer “unlimited long distance” services at the reasonable price of $30 - $40 per month. I know several people who have switched to “bundled” packages commonly offered through cable providers or local phone companies. These package deals typically include unlimited calling, internet service and/or television service for one low 12 month “promotional” price. Paying $30 for unlimited calling is pretty reasonable ( the price will go up after the initial promo period, so keep an eye on your bill!), but compared to $16.58 a month it doesn’t sound so reasonable any more.

VoIP.com offers unlimited calling within the USA, Canada and Puerto Rico for a fraction of what cable companies charge. I have used VoIP.com internet phone service for nearly a year now, and am 100% pleased with the quality as well as the money savings! Two plans are available for residential phone service – a monthly plan for $19.95 a month and an annual plan for $199 a year (paid up front). The biggest cost savings are seen with the annual plan, which works out to $16.58 a month for unlimited calling!

If you are currently paying $30 - $40 per month for unlimited phone service, switching to the VoIP.com annual plan will save you $13.42 - $23.42 per month, or $161 - $281 per year. Although this is not enough extra money to take a nice vacation, it will help pay for gas and groceries! These days, every little bit helps!

To get more information on VoIP.com, or to sign up. Be sure to use VoIP.com promotional code: LUCKY

How to Correct Most VoIP Quality Issues

If you have internet phone service, you probably experience occasional call quality issues. Because of the nature of VoIP, it is not uncommon to hear background noise or to have your calls drop in mid-conversation. Fortunately, these issues are easily resolved yourself with a simple reset of your VoIP adapter or your home network.

Unlike traditional land line phone service, internet phone calls do not travel from point to point over reliable phone cabling. Internet phone call data packets can travel over hundreds of thousands of miles of Ethernet and fiber cabling as they bounce through the “cloud” known as the world wide web. These packets are routed from switch to switch and may travel half way around the world before they arrive at their destination (which may be just down your street). Your VoIP adapter and internet modem hand off and receive these data packets, and sometimes this equipment gets “out of whack” and needs to be “refreshed” in order to work in a more efficient manner.

Just like a restart “cures” most computer problems, restarting your home network equipment will “cure” most VoIP problems. Here’s what I do when my VoIP service isn’t acting the way I want it to:

Restart Your VoIP Adapter

Most of the time, you can fix any problems associated with your internet phone service by simply restarting your VoIP router. Just unplug the power adapter from the device and wait 30 seconds. Then plug it back in and give it a minute or two to set up. Make a phone call to test and see if this has fixed the problem. In my experience, this “trick” solves the problem about 90% of the time. If you still have issues with your VoIP service after this restart, it’s time to reset your entire home network.

Restart Your Home Network

If restarting your internet phone adapter doesn’t fix the issues you are experiencing with your VoIP service, a restart of all networking devices is likely necessary. You need to restart your VoIP adapter and your internet modem, as well as all switches and routers you may have. Because all these devices need information from each other in order to work together properly, it’s important to restart this equipment in the proper order.

The first thing to do is unplug your VoIP adapter and internet modem, as well as any switches or routers. You will also want to turn off any computers that are connected to your network. It doesn’t really matter in what order you turn off the equipment, but it does matter in which order you restart it!

When all networking equipment is off, begin restarting in the following order.

1 – Plug in your internet router and wait until all LED lights quit blinking rapidly.

2 – Plug in your router (if you have one) and wait until all lights quit blinking.

3 – Plug in your switch (if you have one)

4 – Plug in your VoIP adapter and wait a minute or so for it to set up.

You should now be able to make internet phone calls and access the internet without any problems. You have refreshed your entire network and should have corrected any problems you were having with your broadband phone service.

Looking for a VoIP provider?

If you are looking for an internet phone service provider, I recommend Voip.com or Packet8. Both companies are financially stable and offer decent service at a really reasonable price. I have personally used both of these VoIP providers and have been very satisfied with them.

For more information on VoIP service, visit: Long Distance Savings and Cheap International Calling Choices.

Voip.com Installation and Setup

As I mentioned in an earlier post, I switched from Packet8 to Voip.com internet phone service in order to show my confidence in this up and coming VoIP company. I had my Packet8 service for well over 2 years, and have had nothing but praise for them. Now it’s time to try a new VoIP provider for the sake of experience!

I ordered the Voip.com annual unlimited plan ($199 a year, paid up front) on August 23. The online signup process was super easy and quick. Within an hour or so I had a welcome email from Voip.com, and another email followed shortly with my online account credentials and new phone number. I was pretty impressed with the ease and efficiency of the signup process.

While waiting for my voip adapter to arrive, I emailed Voip.com and asked them when I could expect delivery. After a couple of days I received a reply letting me know that they were experiencing a bit of a delay in getting equipment shipped, but that I could begin using the free softphone any time. I downloaded and installed the softphone, plugged in my headset microphone and started making calls. Very easy!

The Voip.com router arrived on September 4; 12 days after ordering (actually only 6 business days since labor Day was in there). It came with a network cable, power supply and an easy to understand “one page” guide to installation.

Installation was super quick and easy, and I was literally up and running in less than 5 minutes. I simply connected the network cable from the Voip adapter to an open port on my home network router, plugged in the device and had a dial tone! The Voip.com adapter is connected to a Uniden cordless base unit, which serves as the “mother ship” to two cordless expansion phones. This gives me the ability to make free unlimited long distance VoIP calls from all the phones in my home!

Call quality is pretty good, although a bit scratchy at times. This is acceptable to me because I know that it’s not normal to get crystal clear reception all the time with an IP phone. This is just the nature of the beast. Part of the problem may be my internet cabling in the house. It’s an older home that is exposed to salt air, and I had to install an amplifier on my HDTV jack because the cables are obviously degraded a bit.

So far, I am totally satisfied with my Voip.com unlimited phone service. I’m really happy with the price J. For less than $17 a month I can talk as long as I want to anyone I want! This is an $8 a month savings over my old Packet8 monthly plan, which saves me an additional $96 a year.

If you are interested in saving money on your phone bill, you owe it to yourself to look into Voip.com. Here is a link to the Voip.com website. Use the Voip.com promotional code LUCKY to ensure you get to take advantage of the latest promo deal!

I Believe in Voip.com

I just switched my VoIP provider from Packet8 to Voip.com. Although I have been happy with Packet8 for over two years, I figured that since I’ve been praising Voip.com for the past couple of months now that it was time to “put my money where my mouth is”. I don’t like to recommend anything that I am not using myself, so I’m joining all you voip.com subscribers now!

Voip.com really showed up on the radar mid July after the Sunrocket closure. With a comparable $199 a year plan, this VoIP company was a “natural fit” for ex-Sunrocket subscribers who needed a quick alternative for low cost internet phone service. Most of these new subscribers turned out to be happy customers, but many cancelled service shortly after signing up due to delays and problems….

Initial Issues with Voip.com

For a couple of weeks after the Sunrocket closure,Voip.com took in thousands of new subscribers, and their business nearly quadrupled in size overnight. Unfortunately, the unexpected tremendous growth in business caused some major problems for this VoIP provider. Their call center was overwhelmed with Sunrocket subscribers who needed new VoIP service FAST, and they had to quickly hire a lot of new customer service personnel to meet the demand. Customers experienced extremely long “hold” times, and then had to deal with inexperienced employees when they finally did get through.

To make matters worse, Voip.com ran out of routers and could not meet the demand. They found another supplier right away, but not soon enough to avoid 2-3 week delays in getting new customers their equipment. One of the large shipments of Linksys routers was discovered to be defective after customers finally got them and couldn’t establish VoIP service. Many new subscribers also got frustrated due to delays in phone number porting – a problem that was totally out of VoIP.com’s control (the quickness of phone number transfers is totally in the hands of the third party carrier who “owns” the number).

Just as things were starting to get back to “normal” with Voip.com, another VoIP carrier (Allo.com) went out of business. This brought another unexpected surge in business to Voip.com, and another set of problems (although not as massive as the growth caused by Sunrocket a couple weeks prior).

Voip.com Meets the Challenge

Today, things are getting settled down with this new “big” VoIP provider. Although there are still many new subscribers who are waiting for phone number porting, and still some issues regarding a backlog of trouble tickets, Voip.com has pretty much overcome the issues that were caused by the sudden increase in business. The new customer service people are now more knowledgeable, and response time is much quicker. The majority of router issues have been resolved, and “frustrated” new customers are now becoming “satisfied” customers. Voip.com is issuing credit or extensions on the free month of service to customers who have been billed for service that they couldn’t receive due to delays and problems.

I’m a Believer in Voip.com

I have been following Voip.com for the past couple of months, and have been communicating regularly with a contact there. Although I realize and understand the difficulties that customers have faced, I also see what Voip.com is doing “behind the scenes” to resolve all issues as quickly and efficiently as possible. They have literally been working around the clock to “fix” everything that is broken and to build a Voip company that is better able to handle “big league” business. When you think about it, it’s only been five weeks since their business unexpectedly skyrocketed. In my opinion, this company has done an awesome job of meeting their challenges head on in an effort to meet customer needs.

When Sunrocket closed, over 200,000 people suddenly flooded the VoIP marketplace looking for a quick replacement. All the best VoIP providers took in a huge share of new business due to this event, and my guess is that every one of them had similar “growth related” problems to deal with.

I’ve Signed Up

I have a lot of confidence in Voip.com and signed up for service late last week. The signup process was quick and easy, and I received an email within an hour letting me know my new phone number (I’m not porting my number, I’m getting a new one). I was also given access to the user interface on the web to manage my VoIP account (features, voicemail, etc…). Although I haven’t received my router yet ( I was told it would be 5-7 days), I’m ready for it as soon as it arrives because I’ve already set up my account options and voicemail. For me, everything is great so far with my Voip.com experience and I’m looking forward to my service with them.

If you’re interested in learning more about Voip.com, or are ready to sign up – here is the website. Use Voip.com promotional code LUCKY to ensure you get to take advantage of the latest offers (I think it’s a $30 rebate right now). By using this promo code, you will also be letting them know I referred you. In the event you have trouble getting an issue resolved, you can let me know and I’ll be happy to look into it for you via my contact with this company. Just leave me a comment with your name, account number and description of the problem and I’ll pass it along (don’t worry, I won’t publish your information).

Growing Pains for Voip.com

Voip.com is an internet phone service company based in Florida. They offer a $199 a year unlimited plan that was a natural fit for Sunrocket customers who had a similar plan. When Sunrocket went out of business a few weeks ago, so many people flocked to Voip.com for service that Voip.com had difficulties keeping up with the demand.

Initially, Voip.com did not have enough customer service people to handle the large influx of new business. They quickly hired more people, who are still in the “training” phase. Many people have commented that Voip.com customer service people cannot answer all their questions or help them with issues – I think the reason is that there are a lot of new people.

Many people have also made comment that it is taking a long time to receive equipment. Initially Voip.com ran out of routers (their business more than doubled overnight due to Sunrocket closure), and couldn’t meet the demand. They quickly found a new supplier, but this situation created a 1-2 week delay.

Voip.com starts its billing process as soon as the order for Voip service is placed. They have always done it this way, as do most VoIP providers. Ordinarily this does not cause a problem, as the first 30 days of service are free and the equipment (under normal circumstances) ships out immediately. Due to the delay in getting equipment to customers however, many people are upset because they are getting billed for service that they don’t even have yet. Voip.com is aware of this, and is making good by either issuing a credit to the account or extending the “free trial” period.

Now it turns out that a lot of the new routers that were shipped to Voip.com customers are bad. This is not Voip.com’s fault, as the problem is due to improper firmware configuration at the manufacturer. Although I’m certain Voip.com will do everything they can to get these bad routers fixed or replaced as quickly as possible, I know there is little that can be done to console the folks affected by this problem.

A lot of people who subscribed to Voip.com service are now thinking of disconnecting due to recent problems regarding delays, billing and/or customer service. It’s understandable that folks are a little suspicious of VoIP companies these days, particularly after the Sunrocket and Allo.com closures. Although I don’t have any firsthand knowledge of this, I’ll bet other VoIP providers who “grew” suddenly following Sunrockets closing are having similar difficulties. When a business unexpectedly doubles or triples overnight, there is just no way everything will go smoothly.

Voip.com is Here to Stay

Although the past weeks have been difficult ones for the folks at Voip.com, they have been working around the clock to fix problems, “stop the bleeding”, and attempt to satisfy all customers. Believe it or not, they appear to be doing everything they can to get business back to a “normal” level as quickly as possible.

In addition to catching up with the unexpected growth in business, Voip.com is working on new products and services. Later this year we will see Voip.com enter the business VoIP market with an amazing new product. They will also soon roll out some incredible pricing on international long distance services. Voip.com is establishing a solid foothold in the broadband phone service market, and they are positioning themselves for a bright and secure future.

Voip.com is a financially stable company with a commitment to lead the field in the area of residential and small business VoIP services. As soon as the problems resulting from the Sunrocket “storm surge” is over, you will see what a great company this is!!!

Voip.com Routers Bad

Today I heard from a contact at Voip.com that they have just learned that a large shipment of Linksys routers turned out to be bad. This equipment is necessary in order for Voip.com internet phone service to work properly, and it turns out the routers have a firmware problem.

If you are one of the thousands of customers who has been having trouble with your new Voip.com Linksys router, this is the why. Voip.com will arrange to have your hardware repaired or replaced as quickly as possible. I don’t have any details regarding how quickly the defective hardware problem will be resolved, but I’m sure you will be contacted shortly.

Allo.com Phone Number Transfers Stop 8/31/07

If you are an Allo.com VoIP subscriber who recently lost your internet phone service due to the shutdown, you need to be sure to find a new VoIP provider right away. Allo.com will only process requests to port phone numbers through August 31.

The good news is that Voip.com is fully prepared to request and manage your allo.com phone number transfer immediately. Number porting can take a few weeks, as the speed of this process is totally dependent on how quick the current carrier releases the number. It sounds like allo.com is committed to releasing numbers as quick as possible, as it is evident that they want to get totally out of the VoIP business by the end of this month. There may be a lot of third party carriers associated with allo.com phone numbers though (Sunrocket had 16 third party carriers), so you may have to patiently wait a short while.

Voip.com is one of the best broadband phone service providers in the telecommunications industry today. They rose to the challenge of taking on many thousands of new subscribers recently, when Sunrocket customers were also suddenly left without phone service. Voip.com knows what they’re doing with VoIP service, and they understand how important it is to you to get your phone number ported and new service activated as quickly as possible.

If you’re looking for a new VoIP company to replace your allo.com service, Voip.com is my recommendation. They are a financially stable company who maintains their own in-house development and support staff. They don’t farm out their services to third parties like so many VoIP providers do. As a result, their customer satisfaction rate is high and the quality of VoIP service is outstanding!

Voip.com has 2 unlimited plans ($199/year annual plan or $19.95/month monthly plan) and also a 200 minute a month plan for $9.99/month. All plans come with free softphone service, which allows you to take your VoIP service with you when you travel. Voip.com offers more free calling features than any other VoIP provider. In addition, they also have really cheap international long distance rates.

When you sign up for Voip.com service, use the Voip.com promo code (coupon code) LUCKY. This will let them know that I referred you, and will also ensure that you get the latest promotional offering.

VoIP Provider Allo.com is Dead!

To the surprise and shock of many subscribers, internet phone service provider Allo.com has suddenly ceased operations. According to forum posts by subscribers, Allo sent out an email to subscribers informing them that they would be ceasing operations August 1.

This comes on the heels of the recent Sunrocket shutdown, which also occurred with little warning just a couple of weeks ago – causing hundreds of thousands of subscribers to scramble to find replacement VoIP service.

There is a post on the main page of the allo.com website now, which states that they are discontinuing all services on August 2, 2007. Apparently Allo will continue to sell hardware, but no longer provide internet phone service.

Allo is urging all customers to find a new VoIP provider immediately, but does not recommend any particular provider. Here is what they say:

“We urge each and every customer that has not signed up with a new service provider to do so immediately. Please do not delay, as services are being discontinued and will be permanently shut down no later than August 2nd, 2007.”

Allo is in process of refunding money to customers, thankfully!

Allo Customers Need to Find a Replacement Voip Provider ASAP

Allo.com customers must now quickly find a new broadband phone service provider, especially if they want to keep their existing phone number. Allo indicates that they will only process requests for porting (LNP) through August 31. This means Allo customers must sign with a new VoIP provider ASAP, as the number porting process can take a few weeks sometimes.

Recommended VoIP Provider as a Replacement for Allo.com: Voip.com

I strongly recommend Voip.com as a preferred VoIP provider for Allo customers. This is a financially stable company that offers a great $199/year “all inclusive” unlimited plan. When I say “all inclusive”, it means that you will never see another bill again for an entire year. Most providers offering an annual plan will continue to bill you each month for “taxes and fees” – but not Voip.com!

Many thousands of Sunrocket customers subscribed with Voip.com immediately following the Sunrocket shutdown a couple of weeks ago. Voip.com’s telephone lines were swamped, and they rose to the challenge by quickly hiring and training many new people and making a lot of innovative systems changes in order to meet customer needs and deliver exceptional service. This is a company that delivers satisfaction, and one that truly cares about it’s customers.

You can read my review of Voip.com here, or simply go to the Voip.com website to sign up for service. In addition, you can also call them directly to ask questions and/or sign up. Their phone number is 800-879-8647. Be sure to use Voip.com promo code LUCKY. This will let them know that I sent you, and will also ensure that you get to take advantage of the latest deals and money saving offers.